Job Details

Office ManagerTom's Help Desk, Inc.
Job Start Date:2/16/26Type of Position:Full time employee
Number of Openings:1Wage/Salary:$18Per Hour
Job Location & Contact:
2115 Allentown Rd.
Quakertown, PA18951
2155360831
Email
Job Description:
Daily Operations Open and close the office each day Maintain a clean, professional office environment, including weekly vacuuming, trash removal, and light dusting of surfaces and windows Oversee retail sales floor presentation and customer experience Customer Service & Communication Manage customer flow: phone calls, walk-ins, and email inquiries Ensure a positive, helpful experience for both home and business clients Promote Tom’s Help Desk as “Your Personal Help Desk” and uphold the support model created by the owner Staffing & HR Handle employee staffing, scheduling priorities, hiring, onboarding, and off boarding Conduct annual performance reviews and support employee development Coordinate technician schedules for home and business service appointments Inventory & Financial Oversight Manage weekly inventory to ensure adequate stock for all services Lead end of year inventory (one Saturday in late December may be required) Support office profitability through efficient operations and cost awareness Marketing & Community Engagement Manage local advertising, including Facebook and Instagram campaigns Coordinate internal and external marketing initiatives Represent the company at business expos, chamber events, and community outings (including golf events) Website & Content Management Update website content including specials, promotions, tech tips, and current computer stock
Experience Required:
Strong organizational skills Excellent verbal and written communication abilities Able to read, understand contracts Strong customer relationship skills Proficiency with computers, especially Excel, Word, Outlook, and QuickBooks 3–4 years of experience in a managerial role a plus Ability to work before or after normal business hours when needed Sales and marketing experience Prior retail experience is a plus Bachelor’s degree preferred but not required
How to Apply:
Send resume to hr@tomshelpdesk.net
Application Deadline:
Mar 31, 2026
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